Useful information

Terms of use

The essential rules for using the Selakay shop and preparing an order with clarity.

Key point

A simpler order

Review product information, your basket, delivery and payment details before confirming an order.

Essential information

Everything you need to know

Website use

The website lets visitors browse the catalogue, create an account, add products to a basket and access order-related services.

Account and submitted information

Customers agree to provide accurate information and keep their login credentials confidential.

Products, prices and availability

Descriptions, prices, promotions and availability are shown before products are added to the basket. They may change until the order is confirmed.

Basket and confirmation

Before payment, customers can review articles, quantities, address, selected delivery method and total. The order is confirmed after payment validation.

Delivery and tracking

Available delivery options depend on the destination. Any fees and tracking information are shown in the order flow and customer account.

Newsletter and data

Marketing messages are optional. Customers can unsubscribe at any time using the link in emails.

Need help?

Our team is here to help.

For help with an order, delivery or payment, contact us or check your parcel tracking.